Support

We're here to help you get the most out of BioFit. If you have any questions, issues, or feedback, please don't hesitate to reach out.

Frequently Asked Questions

How does the adaptive algorithm work?

BioFit analyzes your performance on every set. If you complete a set with ease, it may increase the weight or reps for the next set. If you struggle, it adjusts downwards to ensure you stay within an optimal training range without overtraining.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time through your account settings. Your access will continue until the end of your current billing period.

Do you offer refunds?

We offer a 30-day money-back guarantee for annual plans. Monthly plans are non-refundable but can be cancelled anytime.

Contact Us

For direct assistance, please email our support team at support@biotrac.org. We aim to respond to all inquiries within 24 hours.